We Are Waterfields Healthcare Service.
Compassionate Care. Independent Living. Every Step of the Way.
Waterfields Healthcare Ltd is a CQC-registered provider of high-quality supported living and domiciliary care services across Greenwich and neighbouring boroughs. We specialise in working with adults with complex needs, including those with mental health conditions, learning disabilities, physical health challenges, and individuals with offending behaviours or forensic backgrounds.
Our nurse-led team delivers tailored, trauma-informed care with a strong focus on resilience, rehabilitation, and community integration. Services include respite care, crisis intervention, and transitional support for those leaving hospital, custody, or unstable housing situations.
We are committed to safety, dignity, and culturally responsive support — working in close partnership with local authorities, NHS trusts, and safeguarding teams to ensure timely, person-centred care.
We're Certified
Registered and regulated to deliver professional, high-quality care you can count on.
Years Experience
Our team brings a wealth of hands-on expertise to every client we serve.
Latest Technology
We use modern care methods and evidence-based practices to deliver the best possible outcomes.
100% Safe & Trusted
Every service is delivered with your safety, dignity, and peace of mind at the heart of what we do.
We Are Waterfields Healthcare Service.
Compassionate Care. Independent Living. Every Step of the Way.
Waterfields Healthcare Ltd is a CQC-registered provider of high-quality supported living and domiciliary care services across Greenwich and neighbouring boroughs. We specialise in working with adults with complex needs, including those with mental health conditions, learning disabilities, physical health challenges, and individuals with offending behaviours or forensic backgrounds.
Our nurse-led team delivers tailored, trauma-informed care with a strong focus on resilience, rehabilitation, and community integration. Services include respite care, crisis intervention, and transitional support for those leaving hospital, custody, or unstable housing situations.
We are committed to safety, dignity, and culturally responsive support — working in close partnership with local authorities, NHS trusts, and safeguarding teams to ensure timely, person-centred care.
We're Certified
Registered and regulated to deliver professional, high-quality care you can count on.
Years Experience
Our team brings a wealth of hands-on expertise to every client we serve.
Latest Technology
We use modern care methods and evidence-based practices to deliver the best possible outcomes.
100% Safe & Trusted
Every service is delivered with your safety, dignity, and peace of mind at the heart of what we do.
What Set Us Apart
At Waterfields Healthcare, we don’t just provide care — we deliver it with heart, respect, and purpose. Here’s what makes us different:
Person-Care Center
Every care plan is tailored to the individual — their preferences, goals, and dignity always come first.
Certified, Compassionate Staff
Our team is highly trained, background-checked, and committed to delivering care with professionalism and empathy.
Culturally Sensitive Approach
We understand and respect diverse backgrounds, traditions, and values in every aspect of care.
Local & Reliable Support
We’re based in Southeast London, and our team knows the community — bringing you responsive and dependable care, close to home.
Our Mission & Vision Statements
Mission Statement
To provide exceptional, person-centered care that promotes independence, dignity, and well-being.
Vision Statement
To be a leading healthcare provider known for excellence, compassion, and innovative care solutions that transform lives.
Our Core Values
Our values shape every decision and every interaction. We are proud to stand on the following principles:
✅ Compassion
We care with empathy, kindness, and genuine concern for every individual.
✅ Respect
We honour every person’s dignity, preferences, and cultural identity.
✅ Integrity
We act with honesty, transparency, and strong moral principles.
✅ Professionalism
We deliver care with excellence, reliability, and high standards.
✅ Empowerment
We support individuals to take control of their lives and thrive independently.
Our Core Values
Our values shape every decision and every interaction. We are proud to stand on the following principles:
✅ Compassion
We care with empathy, kindness, and genuine concern for every individual.
✅ Respect
We honour every person’s dignity, preferences, and cultural identity.
✅ Integrity
We act with honesty, transparency, and strong moral principles.
✅ Professionalism
We deliver care with excellence, reliability, and high standards.
✅ Empowerment
We support individuals to take control of their lives and thrive independently.
How Our Process Works
Initial Contact & Inquiry
Reach out to us via phone, email, or our website. We’ll listen to your needs and answer any initial questions you may have.
Free Consultation & Assessment
We’ll arrange a no-obligation consultation — in person or virtual — to assess the client’s needs, preferences, and living environment.
Tailored Care Plan (Customized)
Based on the assessment, we’ll create a personalized care plan that matches your specific requirements and lifestyle.
Care Begins with Ongoing Support
Our trained care team is deployed, and services begin. We provide continuous monitoring, communication, and adjustments as needed.
What to Expect at a Supported Living Assessment
Preparing for a supported living assessment? Discover what to expect, how to prepare, and how it ensures personalized, safe, and compassionate care for your loved one.
Managing Crisis: A Compassionate Guide for Families and Caregivers
Discover practical and heartfelt strategies for navigating personal, medical, and emotional crises. Real-life case studies and expert guidance from Waterfields Healthcare.
Navigating Dementia: A Family’s Guide
Learn how to support a loved one living with dementia. This guide offers compassionate, practical advice for families navigating care, communication, and planning.
Tips for Supporting an Aging Parent From a Distance
Caring for an aging parent is already a profound responsibility, but doing so...
What to Expect During a Home Care Assessment
Taking the first steps towards home care for yourself or a loved one can feel...
5 Signs Mum or Dad May Need Help at Home
As our parents age, it’s natural to worry about their wellbeing. Most elderly...
How to Talk to Your Parents About Home Care
💬 Introduction: A Conversation That Can Change Everything Initiating a...
Culturally Sensitive Care: Why It Matters in Today’s Diverse Society
In a vibrant, multicultural society like the UK, delivering excellent care...
What Is Supported Living? A Compassionate Guide for Families
When caring for someone with mental health needs, learning difficulties, or...
5 Signs Your Loved One May Benefit from Domiciliary Care
Caring for a loved one at home is one of the most selfless things a family...
Our Specialisms
We tailor our care services to meet the unique needs of every individual we support. Our experienced team is equipped to provide high-quality care in the following areas:
Care services for people with Dementia
Caring for adults over 65
Caring for adults under 65
Supporting individuals with Mental Health Conditions
Assisting individuals with Physical Disabilities
Helping those with Sensory Impairments
